1 FAQ & Contact - Serafina Bunting

Contact us here, for information, to ask about custom bunting or to check on an order, we would love to hear from you.

Custom Bee and Revery poem bunting, hanging in a temporary space while the owner was waiting to move into her new home.


I love bunting and the way it celebrates, decorates and brightens our lives.  Serafina Bunting hangs everywhere at home, at the moment I have 3 flags of perfect pink oriental lilies on the wall in the loo; cacti and red chillies in the kitchen; dog rose flowers bunting threading through a climbing rose on the front of our stone cottage, and there is always a set in the garden depending on which plants are flowering at the time.

Serafina Bunting makes something to cherish, something to say the words you want to say, to show the colours you love. Everything you see on here is made with love, enjoyment and a genuine feel good factor.

A truly British product, Serafina Bunting is designed and handmade in a beautiful Oxfordshire village. I am always bringing out new designs and have a custom service if you have something different in mind for your bunting. Follow us on Instagram and Pinterest for updates and ideas. And please tag and share your bunting pictures, it is good to see how Serafina Bunting looks in your homes and lives.

The name comes from my daughter Serafina who helps me in the business, it is of Italian origin and means ardent which matches our passion for beautifully designed bunting and how it can be used all year round. We think the name Serafina Bunting sounds like an old-fashioned school girl, and jolly nice she is too!

Thank you for stopping to read all this


For our normal size bunting each flag measures 14.5cm across, with ribbon in between it works out at about 15.5-16.5cm each. Height is 18cm.  Our Giant bunting (or Marquee bunting) is 23cm across and 28cm drop. With the Giant size there are 4 flags to a metre. We assemble the bunting so there is not much room between the flags for maximum style and colour impact.

Printed on one side, with extra ribbon for hanging. It is not designed as a toy so please keep out of reach of children.

Our bunting is designed to last, it can stay in position for many many months or keep it in its box until the next year. Being handmade the adhesive on the reverse may lift in places. When this happens press firmly together, with a weighted object on top to help the glue re-adhere.

While we cannot guarantee how the bunting will cope with weather when hanging outdoors, we have a few sets outside and it can bear a rain shower so you shouldn’t have to worry about the bunting if it rains at your garden party. None of the sets outside have faded. I have found that it starts to look a little worn after a few weeks, but then so does fabric bunting.

The bunting is packed in tissue paper in its own box for safekeeping when not in use.

As this is a handmade item standard delivery is within 7-10 days, and usually 10 weekdays for personalised bunting. If you need your sooner please contact us and we will try everything to get this done for you. Delivery to Europe is slightly longer, and for the rest of the World please allow 20 working days.

We aim to get your bunting to you as quickly as possible. We can mark your package with alternative delivery instructions in the event you are likely to be out when delivery is made. Please add these to the Comments section when placing your order.

All deliveries are in a brown box to keep the bunting in perfect condition, and then in a purple polythene bag to protect the box from the elements.

UK orders are all sent by Royal Mail First Class on the Signed For service. This can be on a Saturday too.

International orders are all sent by Royal Mail with a proof of posting from the UK.

All personalised text will be printed in uppercase. Enter your text in the Comments box at the Checkout. If you have more than one set of text, email us. We will confirm your instructions by email.

All personalised orders are considered final at the point of order placement.

Please ensure that you take extra care when entering any names or messages into our website as we are unable to offer refunds or replacements for personalised items.

We use PayPal. You don’t have to have a PayPal account to use their service, there is a Proceed as Guest option once you reach the PayPal screen.

You can also pay by bank transfer if you prefer, the checkbox for this is below PayPal. Please include the order number as a reference on your bank transaction.

If you choose more than one delivery address for your order, a delivery charge will be applied per address.

We are able to change the delivery address for an order, providing the order has not been prepared for despatch.

Please contact us if you wish to amend the delivery address for your order.

Faulty or Damaged Bunting

If any of the items in your order are faulty or damaged, please contact us within 10 days of your order being delivered and we will send you a label that will allow you to return them to us free of charge for a replacement or refund.

To allow us to process your return, please include either the original packing slip you received with your order or a copy of your order confirmation email. If you no longer have either of these, please include your name, order number and contact details.